英语投诉信

　　英语投诉信范文（一）

　　Sunny Company

　　34 Zhongcheng Road

　　Jinlian Building

　　Shanghai

　　September 12, 2001

　　Sales manager

　　Elegance Clothing Company

　　45 West Street, Nanjing

　　Jiangsu Province

　　Dear Mr. Chang:

　　On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

　　We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

　　Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

　　Sincerely yours,

　　Sunny Lee

　　Manager

　　英语投诉信范文（二）

　　Dear Sir/Madam,

　　Please send us a correction on part of our order WP-11.

　　All the items we ordered arrived in excellent condition except for one model. It you refer to our original order （see the copy attached）， you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

　　Will you kindly take back those you sent out and substitute them with an equal quantity （120 items） of Model 606? We would appreciate your attention to this matter promptly.

　　Yours faithfully